Reasons To Contact Phonepe Customer Care
phone pe app fund transfer related complaints or query refund phone helpline number ? The service is 24/7 hours available There may be various reasons to contact Phonepe customer care. You may have a complaint or some query. Phonepe is trying to address all of your concerns.? Phonepe Customer Service
- was debited from your account.
- The transaction was successful but the amount was not credited to the beneficiary account.
- The Phonepe app does not accept your UPI PIN.
- You are getting a collection request from an anonymous person.
- You are unable to create your Phonepe UPI PIN.
- The app hangs during transactions
- You have changed your mobile number, What to do.
I have listed some common queries but there may be some other problems. Don’t worry, there is Phonepe customer support to give you the answer.
Methods to Reach Phonepe Customer Care
You can contact its customer care through the call, chat and email. Besides this, there is a knowledge bank of some common problems.
Moreover, you would find solutions to some common problems here itself on this page.
Support Ticket through Chat
The easiest way to contact the Phonepe customer care is the Support ticket. The support is provided through the chat facility. You can chat with the Phonepe customer care through the App itself. If the customer care executive is available, you can talk immediately. Else
you can write your problem,
Getting support through this method is quite easy and self-explanatory. Most of the time you would not require the support from the executive the system itself would answer your question. The phonepe has a well-structured support system. The problems are categorized. When you choose your category and explain your problem,
the system itself provides some solution. Because of this arrangement,
mostly you get your answer without any waiting period.
To reach chat customer support on Phonepe, you have to open the app and go my account section.
In my account page, you would find a link of ‘Help’. Tap on the link.
The help page contains various categories of your problems. Choose the type of the problem.
After the selection of complaint type, you would reach to the various common questions. If your problem matches with the given questions, you would get the answers immediately. Else, you can contact through the given button.
In the contact page, you have to write your problem in detail
The sytem would automatically gather some basic information about the problem. It would again suggest some answer: If you are not satisfied, an executive would attend your problem.
Contact Number of Phonepe
You can also dial to the contact number of the Phonepe.
However, the given number is not toll-free. You will be charged for the call. Hence
you should always prefer support tickets and emails as these are free.
Phone number: 0124-6789-345 (Working hours: 7am to 11pm)